Privacy Policy

2.1 Information from Shopify

When you install the App, we may access certain data from your Shopify store via Shopify APIs, including:

• Store information (store name, domain, contact email)
• Product data (product titles, descriptions, images, variants)
• Collections and inventory metadata
• Orders (only if required for specific features)
• App usage and interaction data

* We only request and access the minimum data necessary to provide our services.

2.2 Merchant Provided Information

We may collect information that you voluntarily provide, including:

• Supply chain documents (e.g., certificates, invoices, reports)
• Product-related compliance or certification data
• Configuration settings and preferences
• Communications with our support team

2.3 Automatically Collected Data

We may automatically collect:

• Log data (IP address, browser type, access times)
• Usage data (features used, actions taken)
• Device information
• Performance and diagnostic data

We use the collected information to:

• —Provide and operate the TilliT platform
• —Verify product claims and certifications
• —Mapping product supply chains
• —Generate trust badges, proof logs, and consumer-facing content
• —Improve accuracy of AI-driven analysis
• —Provide customer support.
• —Monitor and improve system performance
• —Ensure compliance with legal obligations

* We do not sell merchant data to third parties.

4.1 Service Providers

We may share data with trusted third-party service providers (e.g., cloud hosting, analytics) strictly for operating the App.

4.2 Legal Requirements

We may disclose data if required to:

• Comply with legal obligations.
• Respond to lawful request from authorities.
• Protect our rights or prevent fraud.

4.3 With Merchant Consent

We may share data when explicitly authorized by the merchant.

• Provide the App's services.
• Comply with legal and contractual obligations.
• Resolve disputes and enforce agreements.

7.1 Upon App Uninstallation

When you uninstall the App:

• —We automatically stop data collection
• —We delete or anonymize your store data within a reasonable timeframe, unless retention is required by law.

7.2 Access and Deletion Requests

Merchants may request:

• —Access to their stored data.
• —Correction of inaccurate data.
• —Deletion of data.

* Request can be sent to: support@tillit.world

• Right to access.
• Right to rectification.
• Right to erasure.
• Right to restrict processing.
• Right to data portability.

• Contractual necessity(to provide the App).
• Legitimate interests (improving services).
• Legal obligations.

TilliT may use cookies or similar technologies for:

• —Authentication.
• —Session Management.
• —Analytics and performance monitoring.

You can control cookies through your browser settings.

The App may integrate with third-party services. We are not responsible for their privacy practices. Merchants should review those providers’ policies separately.

The App is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

• Using merchant data only for the purposes explicitly permitted
• Ensuring secure handling of all Shopify data
• Respecting merchant privacy and data ownership